All posts by nedhamson

Activist, writer, researcher, addicted to sharing information and facts.

“We deserve it”: a winning poem about customer service from 11-year-old Ngozi Wright

Something delightful dropped into my inbox this week, and I thought I would share it with you. “Customer service” is something we talk about (and …

“We deserve it”: a winning poem about customer service from 11-year-old Ngozi Wright