“For the first time in Iran, the priority is with the customer, you can leave feedback and it’s taken seriously, we’ve never felt like that before in Iran,” Reza (not his real name) said. And most drivers have a second job. “I have friends who’re doing a master’s degree at Sharif University or other universities and they’re Snapp drivers,” he said.MTN Irancell, the telecommunications group, is Snapp’s major investor. The taxi app is currently offering several services including Snapp Plus, which features rides with better cars, and Snapp Box, a courier service to send and receive parcels on motorbikes. Unlike Uber, Snapp drivers accept both online payments and cash.Snapp also has a service called Snapprose, offering female drivers for women and families. Writer and commentator Sharmine Narwani was visiting Iran earlier this month. She posted on Twitter at her surprise at having a female driver.