Ingrid Antall, a family practice doctor in Thousand Oaks, Calif., who is already part of LiveHealth’s network, said she can often assess what is wrong with patients with colds and minor infections by talking to them and seeing them over the phone or computer.
Antall said she relies heavily on patients’ explanation of their symptoms and guides them through a self-exam, sometimes using flashlights or cell phone lights. “It causes me to be a little more creative,” she said.
She acknowledged that the visits have limitations. “If they really need to be seen in person, I have no hesitation in sending them,” she said.