It showed that employees—both women and men—who felt included were more likely to report going above and beyond the call of duty and suggest new product ideas and ways of getting work done. The report also identified four leadership behaviors that predicted whether or not employees felt included.
· In all six countries studied, the more included employees felt, the more likely they were to propose new ideas and be more supportive of one another (something researchers call team citizenship).
o In China, employee perceptions of inclusion accounted for 78% of innovation and 71% of team citizenship.
o In Mexico, they accounted for 51% of innovation and 60% of team citizenship.
o In India, they accounted for 62% of innovation and 43% of team citizenship.
o In Australia, Germany and the United States, they accounted for 19% to 22% of innovation, and 29% to 41% of team citizenship.